Is outsourcing limited to transactional activities?

Outsourcing is a procedure of accomplishing competitive advantage on short term and long term basis. Primarily, the emphasis is on transactional tasks where the risk of considerably impacting the performance of business is comparatively low. Progressively, the opportunity can be extended to take in other tasks for instance, a bank can take in calls for general information. When organizations are contented with the vendor and steady state is attained, the scope of actions can be extended to cover complete business procedures.